Privacy Policy
General
For the purposes of data protection legislation, Photocentric is the Data Controller and processes your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and the UK’s data protection laws.
In this privacy policy, “we,” “us,” and “our” refer to Photocentric, the Data Controller responsible for your personal data. “You” refers to individuals whose personal data we collect, use, and process, including customers, potential customers, employees, contractors, and website users. “Your” refers to the personal data that we collect, store, and process about you. By interacting with our services, website, or communications, you agree to the terms of this policy.
Data Collection and Processing
Photocentric will only use your personal data where the law allows us to. Most commonly, we collect and process personal data about you:
1. When you complete forms on our website to:
1.1. Request our company, products and services.
1.2. Request information in relation to any of the resources and information contained on our website.
2. When you contact us by phone, email and or social media channels.
3. When we obtain your details at a tradeshow or event.
4. As part of process of performing a contract with you.
5. We may also collect information about your device, including your Internet Protocol (IP) address, to ensure the security of our website and improve user experience.
Please note that if you contact Photocentric to make an enquiry, make a complaint or for any other reason, we may keep a record of that correspondence.
Data Use
Photocentric may use your personal data on the basis of our legitimate interests to:
1. Provide you with information and/or services requested from Photocentric, including sales, support or recruitment enquiries.
2. Send you news, insights and communications which we believe are relevant to you and your company. You can opt out of these communications via the unsubscribe link in an email from us or by contacting us directly.
3. Fulfil a contract we enter into with you.
4. Protect your vital interests in respect of a product or service you have purchased from us.
5. Ensuring our website and digital services are presented in the most effective manner for you and for your device, including interactive features.
Data Security
We take the security of your personal data seriously and employ a variety of measures to ensure its protection. Information you provide to Photocentric through our website is stored on secure servers hosted by contracted third parties, which are fully compliant with industry standards for data protection and security.
While we make every effort to protect your information, please note that no data transmission over the internet can be guaranteed to be 100% secure. By using our website, you acknowledge that any data you transmit is done so at your own risk.
Data Retention
We will retain your information for as long as we require this to deal with your enquiry, provide you with the requested information or supply you with services. This may include any ongoing legal, accounting, or reporting requirements.
Your Rights
You have various rights under data protection law. If you wish to exercise these rights or have any questions please contact us.
You have the right to:
- Access and Correction:
- Request access to your personal data and obtain a copy.
- Request corrections to any incomplete or inaccurate personal data we hold.
- Control and Restriction:
- Request the deletion of your personal data where applicable.
- Request restrictions on how we process your personal data.
- Data Portability:
- Request the transfer of your personal data to a third party.
- Object to Processing:
- Object to the processing of your personal data.
- Withdraw consent for processing your personal data, where consent was previously provided.
- Complain to us or to the Information Commissioner’s Office, the supervisory authority in the United Kingdom.
Data protection legislation may allow or require Photocentric to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above.
If Photocentric cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Full details of your rights can be found at the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Cookies
This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media.
We use 3 different types on cookies on our website:
Essential Cookies
These are necessary for the website to work and can’t be disabled. They are triggered by actions like logging in or setting privacy preferences. You can block or get alerts for these cookies in your browser, but some site features may not work. They do not store personal information.
Performance Cookies
These cookies track visits and traffic sources to help us improve site performance. They collect anonymous, aggregated data about which pages are most popular and how visitors navigate the site. Disabling them means we won’t be able to monitor site performance.
Functional Cookies
These cookies allow for added functionality and personalization. They may be set by us or third-party services on our pages. Disabling them could affect some features or services.
You can manage cookies through our website cookie control. You can also manage cookies directly via your browser settings, where you can choose to accept, reject, or delete cookies. Options may vary by browser – check your browser’s website for instructions.
Essential cookies will be stored without requiring your consent. However, all other cookies require your consent, which you can provide through our cookie settings control.
Please note, blocking cookies on our website might affect certain features or cause some areas to display incorrectly.
Changes to Our Privacy Policy
We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page.
We will notify you if there are any changes to this policy that materially affect how we collect, store or process your personal data.
If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose.
We may process your personal data without your knowledge or consent where required by applicable law or regulation.
Contact Us
If you have any questions, comments, or requests regarding this policy or how we use your personal data please contact [email protected].
If you are dissatisfied with the response to any enquiries raised to Photocentric, you have the right to contact the Information Commissioners Office.
This privacy policy was last updated in January 2025.